b2999 Terms and Conditions

Definitions and Interpretation

The following words and phrases used in these Terms have specific meanings, as described below:

• "Platform" or "Site" — refers to the website operated by b2999 and all associated digital services.
• "User" or "You" — any person who accesses, registers on, or uses the services of the site.
• "Account" — a user's personal profile created through registration.
• "Bonus" — any promotional benefit, credit, or reward given by the platform.
• "Bet" — an amount of money placed at risk by the user on a game or event.
• "Balance" — the total funds currently held in the user's account.
• "Wagering Requirement" — the specified number of times bonus funds must be wagered before they can be withdrawn.
• "KYC" (Know Your Customer) — the identity verification process used to prevent fraud and money laundering.

Eligibility and Age Requirement

To open an account and use the services on b2999, users must meet the following eligibility requirements:

2.1 Age Requirement

If any user opens an account by providing a false age, that account will be closed immediately and all related transactions will be considered void.

2.2 Geographic Restrictions

b2999 provides services to adults residing in Bangladesh. Access to services from certain regions may be restricted in accordance with applicable laws. Users are responsible for ensuring this themselves.

2.3 One Account Policy

Each person may operate only one account. If the same person opens multiple accounts, all accounts will be closed and all bonuses and winnings may be forfeited.

Account Registration and Security

Users must provide accurate and complete information when registering an account. b2999 reserves the right to cancel any account where false or misleading information has been provided.

3.1 Registration Information

• Full name (as per national identity card)
• Correct date of birth
• Valid email address
• Bangladeshi mobile number
• Preferred payment method details

3.2 Password and Login Security

It is entirely your responsibility to keep your account password confidential. Do not share your login details with any third party. If you suspect that someone is using your account without authorisation, notify our support team immediately.

3.3 Identity Verification (KYC)

b2999 may at any time request the following documents to verify a user's identity:

• Copy of National Identity Card (NID) or passport
• Recent utility bill or bank statement
• Proof of ownership of the payment method used

Deposit and Withdrawal Policy

Deposits and withdrawals on b2999 must follow the set rules. We are committed to ensuring safe and fast transactions.

4.1 Accepted Payment Methods

The following methods are currently available for transactions on b2999:

• bKash
• Nagad
• Rocket
• Bank Transfer

4.2 Minimum Deposit Amount

4.3 Withdrawal Process and Timeline

After a withdrawal request is verified, it is generally processed within 1 hour. However, it may be slightly delayed in cases involving KYC verification or additional security checks. The withdrawal method used should generally match the deposit method.

4.4 Ownership Verification

Users must use a payment account registered in their own name. Using a third party's payment account is prohibited and may result in account closure.

4.5 Transaction Security

All financial transactions are secured using SSL encryption technology. b2999 actively works to prevent money laundering and fraud.

Bonus and Promotion Terms

All bonuses and promotional offers on b2999 are subject to specific conditions. By accepting a bonus, the user is considered to have agreed to these conditions.

5.1 Welcome Bonus

5.2 Wagering Requirement

Wagering requirement refers to the total number of times bonus funds must be wagered before they can be withdrawn. For example: with a ৳1,000 bonus and a 20x wagering requirement, you must wager ৳20,000 before the bonus can be withdrawn.

5.3 General Conditions for Claiming Bonuses

• A user may claim each promotion a maximum of one time.
• Wagering must be completed within the specified time limit for earning the bonus.
• Multiple bonuses cannot be active at the same time unless explicitly stated in the promotion.
• Winnings from bets placed with bonus balance will be added to the bonus balance first.
• b2999 reserves the right to cancel or modify any bonus at any time.

Betting Rules

There are specific rules governing betting activity on b2999 that all users must follow.

6.1 General Rules for Placing Bets

• Once a bet is placed, it cannot be cancelled or changed, unless a technical error occurs in the system.
• If an event is cancelled, the funds for that bet will be refunded.
• Bet settlements will be made according to the specific rules of the relevant game or sport.

6.2 Sports Betting

Live and pre-match betting is available on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football, and other sports. All odds are updated in real time and may change at set intervals.

6.3 Casino Games

All games including slots, fishing games, crash, and live casino are operated under a fair play policy. The rules for each game can be found in that game's interface.

6.4 Technical Issues

If an ongoing game is interrupted due to internet disconnection or a device problem, the previous state of the game will be restored as far as possible after the connection is re-established. However, b2999 does not bear any liability for losses in such cases.

Prohibited Activities

The following activities are strictly prohibited on b2999. Those who violate these rules may face account closure, fund forfeiture, and legal action.

• Operating an account using a false identity or information.
• Opening or operating multiple accounts.
• Bonus abuse or placing artificial bets to exploit the bonus system.
• Using the platform for money laundering or concealing the source of illegal funds.
• Operating an account through software bots, automated scripts, or any other program.
• Attempting to hack or gain unauthorised access to the platform's security systems.
• Defrauding or harassing other users.
• Attempting to unfairly influence the outcome of any game.

Account Suspension and Closure

In certain circumstances, b2999 may temporarily suspend or permanently close a user's account.

8.1 Account Closure by b2999

b2999 reserves the right to close an account for any of the following reasons:

• Violation of any clause of these Terms and Conditions.
• Failure to complete KYC verification or refusal to provide required documents.
• No activity on the account for an extended period of time.
• In order to comply with directions from legal or regulatory authorities.

8.2 Account Closure by User

If you wish to close your account yourself, please submit a request through our 24/7 live chat support or by email. Any valid balance may be withdrawn before the account is closed, however bonus balance will not be withdrawable until any pending wagering requirements have been completed.

8.3 Inactive Accounts

If there is no login or transaction for 12 consecutive months, the account will be marked as "inactive". A small maintenance fee may apply to inactive accounts. A notice will be sent to the user by email to reactivate the account.

Limitations of Liability

b2999 always strives to maintain the quality of its services, however there are certain limits to our liability in some areas.

9.1 Service Availability

b2999 makes every effort to ensure uninterrupted service. However, b2999 will not be held liable if the service is temporarily disrupted due to maintenance, technical issues, power outages, natural disasters, or any other uncontrollable circumstances.

9.2 User Decisions

All decisions related to betting and gaming are entirely the user's own. b2999 does not accept any liability for financial losses. Gaming is for fun and entertainment — not as a means of financial gain.

9.3 Third-Party Services

b2999 will not be held responsible for any losses caused by faults of payment processors, game providers, or other third-party services. However, we are committed to always working with trusted partners.

Privacy & Data Protection

Protecting your personal information is our priority. Details of how b2999 collects, uses, and protects your information can be found in our Privacy Policy.

10.1 Data Collection

We only collect information that is necessary to provide our services. This includes information provided at the time of registration, transaction records, and site usage patterns.

10.2 Data Sharing

Your personal information is not sold to third parties. Only essential information may be shared with selected partners solely to fulfill legal obligations or for the direct purpose of providing services (such as payment processing).

Responsible Gaming

b2999 places the highest importance on responsible gaming. We believe that gaming is a form of entertainment — it is never a solution to financial problems.

11.1 Self-Control Tools

Users can make use of the following features:

• Set Deposit Limits: Set a maximum limit on daily, weekly, or monthly deposits.
• Loss Limit: Set a maximum limit on losses within a given period.
• Session Time Limit: Set a limit on how long you play in one session.
• Self-Exclusion: Exclude yourself from the site for a set period of time.

11.2 Signs of Problematic Gaming

If you or someone you know is experiencing the following signs, please seek help immediately:

• Being unable to control the amount you bet.
• A tendency to bet more in an attempt to recover losses.
• Neglecting family, work, or relationships because of gaming.
• Feeling restless when unable to stop gaming.

b2999 supports responsible gaming and is committed to standing by players who are in difficulty. 21+

Changes to Terms and Conditions

b2999 reserves the right to change, amend, or update these Terms and Conditions at any time. Changes will take effect as follows:

• Users will be notified by email or via a notice on the site in the case of significant changes.
• Amended Terms and Conditions will be considered effective from the date of publication.
• Continued use of the site after any changes will be considered as the user's acceptance of the new Terms and Conditions.
• If a user does not accept the new Terms and Conditions, they may close their account.

12.1 Dispute Resolution

For any dispute relating to these Terms and Conditions, please first contact the b2999 support team. We always strive for a fair and prompt resolution.

12.2 Entire Agreement

These Terms and Conditions, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between b2999 and the user. These Terms and Conditions take precedence over any prior oral or written agreements.